- In main Menu choose “PREMIUM” icon and press “OK” on your remote control
- You will see another screen with channel categories
- On your remote control press “EXIT” (only once) and another screen will appear
- Here, you will need to choose “SETTINGS” and press “OK” on your remote control
- Streaming server
The quality of your video depends on the broadcast server. The video will be broadcast in the best quality if you select a streaming server nearest to your location. For example, if you’re in New York, select USA East Coast. German TV Company has few servers in different locations and by default, we connect you to the server which is the closest to your location. In the evening, people start watching TV and the number of connections to this particular server increases. This creates a higher load of the server and when combined with a lowered Internet speed this may cause a “freezing” of the picture. If you have issues with your USA East Coast server during the peak time we suggest that you switch to another server (for example Europe South). You might consider switching temporarily to a different region’s server (where prime time is passed already).However, you might need to switch back to your local server during the next day while watching NOT in the prime time.
- Buffering period
Set this parameter in the case of an unstable Internet connection.