We have the following payment options which are simple, convenient and safe: Transfer the money via TransferWise system Please open the link to see the short instruction how to make a transfer. Direct Debit from your U.S. bank account If you have an account in the U.S. Bank, please, provide the following information for your […]
To pay via Alfabox, follow the instructions below: Select Pay via eCheck and press OK on the remote. Select Subscription duration and press OK on the remote. Fill in the required information and press OK on the remote. Select Billing address and press OK on the remote. Check the completed information, select Pay and press OK on the remote.
TransferWise is an online money transfer service. Making transfers is easy. Here’s a step by step guide with a bit more detail. Go to the TransferWise website Set up your money transfer on TransferWise: – Enter the amount you wish to pay – Choose the currency for Sender – Choose USD for Recipient Press the button: […]
Yes, you can cancel your service any time. We do not take any cancellation fee. More about service cancellation you can find on Cancellations & Returns section in the bottom of the website.
Yes, your TV service will remain active for 30 days after activation. That’s why we recommend setting up an automatic payment.
No, German TV is a no-contract prepaid service and you do not need to sign any contract with us.
Absolutely! You can pay for as many future periods as you want in order to “extend” your service in advance. Future period(s) will not start until your current period ends.
Absolutely not. Your service will start from the time of your first login (from the box or online), and not from the time of your payment. For example, you made a payment for 30 days on June, 1st. On June, 3rd you turned on TV for the first time since your last payment. Therefore, your […]
German TV is a prepaid, no-contract service. You have to pay for the following period (month/quater/year), in order to access the service. Your service will be activated right after you payment goes through. You can make a payment online, via phone, via media player or send us check by mail. Setting automatic billing is highly […]