Category: 1.1 Service Related Questions

No, not at all. We are an independent company and you do not need any other provider or a satellite dish to use our service.

Yes, to find your closest location please call us at 718-713-8334

To watch erotic channels you have to enter your password. Please enter number “1” and then press OK or ENTER on your remote.

No, whether you purchased service and/or equipment at our store, on the website or at any of our dealer locations – there is no need to call to activate service. The service will be either set up for already (in case you purchased online or in the store) or you will have to go through […]

Yes, our ‘Multiroom’ feature allows to watch one subscription on up to two TVs at the same time. All you need to do is to purchase additional media player and connect it to the same local network. Your subscription will automatically start working on all devices. If you want to watch German in two different […]

Technically yes. However you will need a DVR recorder. Almost all German TV programs (from almost all channels) are recorded automatically for your convenience. You can watch these shows in record for up to 14 day.

Yes, we do offer several HD channels at the moment.

You can use any internet provider with a stable internet connection with downloading speed not less than 10MB/sec. For example: Cablevision – 718-617-3500 www.cablevision.com, TimeWarner – 718-358-0900 www.timewarnercable.com, Verizon DSL or Verizon FiOS – 800-837-4966 www.verizon.com.

Yes, you can. Go to Watch Online menu bar and follow the instructions on our website.

No, there is an option to delay the transmission by specific number of hours according to your time zone.