Issue: Black screen/”No signal”

Quick Setting of Video Output Mode The MODE button of the RC (REC + 3 for the old RC) allows quick setting of video output mode without entering the setup menu. This type of video output configuration may be required in case after connecting your player to a TV/ monitor/projector you see no picture on […]

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Launch Application Impossible Error, No Service Icons

CLEARING FLASH MEMORY STORAGE Press POP UP MENU on the remote (GUIDE on Universal Remote) Select Setup Choose Miscellaneous and press ENTER (OK on Universal remote) Go to System Storage Select Clear Flash Memory Storage and press ENTER on the remote Select OK on the pop-up window If the flash memory is cleared the confirmation window […]

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Firmware update (alternative method)

Use the following instructions to install firmware on Dune: Plugin USB drive into your computer (USB drive should be formatted to FAT32). Download the firmware file for your model from the table below to USB drive. Turn OFF the Dune box. Plugin USB drive into the Dune box. Turn ON the Dune box with the remote […]

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Time zone and Time shift settings for Dune HD

DUNE BOX Standard Live (GMT: -4 Timeshift: 0 ) Standard Timeshift (GMT: -4 Timeshift: 8 ) Plus Live (GMT: -4 Timeshift: 0 ) Plus Timeshift (GMT: -4 Timeshift: 8 ) Premium Live (GMT: -5 Timeshift: 0 ) Premium Timeshift (GMT: -5 Timeshift: 8 )  

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Setting up Wifi connection

Press POP-UP menu on the remote (GUIDE on Universal Remote) Select Setup Choose Network and press ENTER (OK on Universal remote) In the Connection select: Wireless (WiFi) In the Mode section it should be: Automatic (DHCP) by default Click on Scan and press Enter Wi-Fi Settings window pops up. Select your WiFi and press ENTER In […]

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How to change streaming server for Premium service on Dune box

In main Menu press “Pop Up Menu” on your remote control and then press “ENTER” Choose “Settings” and press “ENTER” Select “Applications” and press “ENTER” Choose “Premium” icon and press “ENTER” Select the Streaming Server based on your location. The quality of video depends on the streaming server. The best video quality will be if you select a streaming server nearest to your location. For example, if you’re […]

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